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Shipping Policy

General Infomation

Domestic Shipping

  • Shipping time may vary according to Australia Post time frames and zones and does not include order processing time.
  • All orders are processed Monday to Saturday (excluding public holidays) from 9:00am - 5:00pm AEST.
  • Tracking advice will be sent to your email once your order has been dispatched.
  • Orders can take up to two business days to process before being shipped.
  • In some cases, we may need to contact you before your order can be shipped.
  • To ensure there is no delay, please respond to any email/phone call from our Customer Care team

International Shipping

  • ALL International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority.
  • This is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be. 
  • Lashed Up Lashes will not mark your package as a "sample" or "gift" to avoid these taxes. Honesty is always the best policy!
  • All orders are shipped via Australia Post.
    For the most detailed tracking updates, track your order at
    https://auspost.com.au/mypost/track/#/search

 

Shipping Rates & Delivery Estimates

 DELIVERY TIME PRICE TRACKING 
Domestic Shipping
Local Pick Up 24 Hours FREE N/A
Standard Post
 3-6 Business Days* $5.00 Tracking Included
Express Post 1-2 Business Days* $12.00 Tracking Included
International Shipping

New Zealand Standard

 6+ Business Days* $18.55 Tracking Included

New Zealand Express

 2-4 Business Days* $29.55 Tracking Included

China Standard

 6+ Business Days* $20.80 Tracking Included

China Express 

 2-4 Business Days* $38.10 Tracking Included

Asia Standard

 6+ Business Days* $22.00 Tracking Included

Asia Express

 2-4 Business Days* $39.30 Tracking Included

United States & Canada Standard

 6+ Business Days* $24.00 Tracking Included

United States & Canada Express

 2-4 Business Days* $41.35 Tracking Included

United Kingdom & Ireland Standard

 6+ Business Days* $28.30 Tracking Included

United Kingdom & Ireland Express

 2-4 Business Days* $45.55 Tracking Included